“My most important lesson from talking about mistakes with colleagues is that we shared our core aspirations, what kept us up at night and the dilemmas we felt in supporting change. For me, that sharing makes it worth saying tough words like mistakes and failures.”
-Bob Giloth, Vice President, Center for Community and Economic Opportunity
Making mistakes is inevitable, but acknowledging and learning from those mistakes can produce greater innovation and better outcomes in the future. This tool offers simple, practicable strategies for building an organizational learning culture.